Receive a read receipt when you email an invoice

Your email program may have an option for read receipts.

Detailed instructions
  • If you use Microsoft Outlook, Outlook Express, or another email program supported by QuickBooks; enable your email program's read receipt option:
    Note: If you have not set QuickBooks to use your email program, you'll need to enable that preference.
    1. Click on the Send button at the top of the invoice.
    2. In your program's email window you can use the Options to create a Delivery and Read Receipt option.
       
  • If you use webmail or another email program, check to see if it supports read receipts and enable that option..

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.