If the Verify utility reports a data integrity error, run the Rebuild data utility:
- In QuickBooks, choose File > Utilities > Rebuild Data.
- If the verify still fails after a rebuild, examine the QBWin.log file for errors.
- To open the QBWin.log file:
- Press the F2 key on the keyboard to open the Product Information window.
- Press the F3 key to open the Tech Help window.
- Click the Open File tab.
- Select the QBWin.log file from the list of files, and then click Open File.
- If errors are found in the QBWin.log file, search the KnowledgeBase for the specific error code or message.
To modify the Complete Verification backup preference:
- In QuickBooks, choose File > Save Copy or Backup.
- Select Backup copy and click Next.
- Click Options.
- Select Complete verification, Quicker verification, or No verification (not recommended).
Important Note: Intuit highly recommends running the Verify utility at least once a week to identify potential data damage.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. data error problem, run rebuild error, . Fees may apply.