Windows 7 FAQ

The only version of QuickBooks that is compatible with Windows 7 is QuickBooks 2010 (Pro, Premier, and Enterprise Solutions). windows7,'Windows 7', . Although QuickBooks versions 2007 thru 2009 will install and run successfully on Windows 7, Intuit's technical support for Windows 7 is limited to QuickBooks 2010 products only. windows7,'Windows 7', . This is mainly due to the known issues listed in the "Are there any known issues using QuickBooks on Windows 7?" section below.

Click here to see the system requirements for QuickBooks 2010.

QuickBooks Point of Sale versions 6.0 and newer are also supported on Windows 7.

There are several versions of QuickBooks that are compatible withi 64-bit version of Windows. windows7,'Windows 7', . Use the link below to get detailed information about supported operating system configurations for your version of QuickBooks.

• Supported Opedrating Systems

You can contact Intuit's Technical support if you are using a supported version of QuickBooks (2007 and newer) on Windows 7, support fees may apply. windows7,'Windows 7', . If your version is older than QuickBooks 2010(2007, 2008 or 2009), you will be informed by the Support Agent that your verson is not compatible with Windows 7. windows7,'Windows 7', . The Support Agent will troubleshoot the issue you are experiencing, however, if it is determined to be a compatibility issue with Windows 7, you will be informed to either upgrade to QuickBooks 2010 or use your current QuickBooks version on a computer that is not running Windows 7.

In addition, you can search the QuickBooks Support web site for articles to assist you in resolving your issue. windows7,'Windows 7', .

Intuit's Service Discontinuation Policy states that sunsetted versions of QuickBooks are not supported. windows7,'Windows 7', . For this reason, Intuit's technical support will not be available to assist with issues you experience in QuickBooks versions 2006 and older. windows7,'Windows 7', . Intuit does not recommend using sunsetted QuickBooks versions on Windows 7.

The following issues have been identified in QuickBooks 2007, 2008, 2009 and 2010 in the Pro, Premier and Enterprise editions:

QuickBooks does not give an option to email with Windows Live Mail	Windows Live Mail is the replacement for Microsoft Outlook Express in Windows 7. windows7,'Windows 7', . QuickBooks is only designed to send emails with Microsoft Outlook or the built in QuickBooks email service, not with Windows Live Mail.
QuickBooks will not open after turning IE8 off	View KB 898412 for a detailed description.
Google Desktop crashes	View KB 898429 for a detailed description.
QuickBooks has encountered a problem printing to PDF	View KB 898496 for a detailed description.
Printer not activated error -20	View KB 1007856 for a detailed description.
Script error when using Live Community search	View KB 898518 for a detailed description.
Google Desktop doesn't index files	View KB 1010804 for a detailed description.

Windows 7 is based on Windows Vista so it is almost identical in appearance and navigation. windows7,'Windows 7', . Any troubleshooting techniques that you would use with a Windows Vista machine will work on Windows 7. windows7,'Windows 7', . For more information on what is new in Windows 7, visit the Windows 7 Home page.