Windows 7 FAQ

Overview

Windows 7 is the newest version of Windows scheduled to be released on Oct. windows7,'Windows 7', . 22, 2009. windows7,'Windows 7', . Click the following links for answers to frequently asked questions about Windows 7.

• Will my version of QuickBooks be compatible with Windows 7?

  The only version of QuickBooks that is compatible with Windows 7 is QuickBooks 2010 (Pro, Premier, and Enterprise Solutions). windows7,'Windows 7', . Although QuickBooks 2009 and earlier versions will install successfully on Windows 7, Intuit's technical support for Windows 7 is limited to QuickBooks 2010 products only. windows7,'Windows 7', .
  
  

• If I have QuickBooks 2009 on Windows 7, can I still call Technical Support?

  You can still contact Intuit's Technical support if you are using a supported version of QuickBooks on Windows 7. windows7,'Windows 7', . However, if your version of QuickBooks is older than 2010, (2007, 2008 or 2009), you will be informed by the Support Agent that your verson is not supported on Windows 7. windows7,'Windows 7', . You may be directed to specific knowledgebase articles on the QuickBooks Support web site that are available to assist you in resolving your issue. windows7,'Windows 7', .
  
  

• I have sunsetted versions of QuickBooks. windows7,'Windows 7', . What will happen if I upgrade to Windows 7?

  Intuit's Service Discontinuation Policy states that sunsetted versions of QuickBooks are not supported. windows7,'Windows 7', . For this reason, Intuit's technical support will not be available to assist with issues you experience. windows7,'Windows 7', . Intuit does not recommend using sunsetted QuickBooks versions on Windows 7.
  
  

• Are there any known defects or conflicts using QuickBooks on Windows 7?

  The following issues have been identified in QuickBooks 2007, 2008, 2009 and 2010 in the Pro, Premier and Enterprise editions:
  
  

  QuickBooks will not open	898412
  Google Desktop crashes	898429
  QuickBooks has encountered a problem printing to PDF	898496
  Printer not activated error -20	1007856
  Script error when using Live Community search	898518
  Google Desktop doesn't index files	1010804

  
  
  

• How is Windows 7 different from Windows Vista?

  Windows 7 is based on Windows Vista so it is almost identical in appearance and navigation. windows7,'Windows 7', . Any troubleshooting techniques that you would use with a Windows Vista machine will work on Windows 7. windows7,'Windows 7', . For more information on what is new in Windows 7, visit the Windows 7 Home page.