Customer or Vendor Notes do not appear after updating to the latest release

In the Customer and Vendor Centers, the notes in the information panels do not display after updating to the R7 release.

In the R7 release for QuickBooks 2009, we implemented a security enhancement to prevent users without specific access from seeing notes in a given area. Notes, . For example, if a user does not have payroll or admin permissions, they will not be able to view employee notes any longer. Notes, . After this enhancement a user without these permissions must click Edit Notes to view or edit them.

Note:  In order to view notes from the workstations, all machines that use QuickBooks must be updated. Notes, . When updating your QuickBooks, you should always update the machine that is hosting your file first followed by the workstations. Notes, .

If you have problems updating using the Automatic Updates, click the Manual Updates arrow from the QuickBooks Updates to the Latest Release site. Notes, . Continue to follow the instructions for the manual patch.