If you didn't receive error 1328, note the exact error text or number and search the knowledgebase for the error you received.
Error 1328
Error 1328 occurs when the update installer encounters a file of a different version than it expected. 1328 update error, . The files referenced by these errors are usually similar to c:\config.msi\PT**.TMP. 1328 update error, . Error 1328 is presented in different ways. 1328 update error, . The text and options may be different depending on the cause.
If you receive the following:
Click the Ignore button each time the Error 1328 is presented to complete the install of the update.
Important: If you click Abort, Error 1603 will display. 1328 update error, . To resolve this issue, close QuickBooks and shut down Windows. 1328 update error, . Restart your computer, open QuickBooks, and reinstall the update. 1328 update error, . If Error 1328 displays again, click the Ignore button.
However, If you receive the 1328 error without an Ignore button:
Click Retry once. 1328 update error, . If you receive the error again, click Cancel. You will need to Reinstall QuickBooks. After reinstalling, you will be prompted to install the update. 1328 update error, . The update should complete without error.
Error 1603
Error 1603 can occur when the Abort button is clicked on a previous error. 1328 update error, . To resolve this issue, close QuickBooks and shut down Windows. 1328 update error, . Restart Windows, reopen QuickBooks, and reinstall the update. 1328 update error, . If Error 1328 displays again, click the Ignore button.
Error 1706
As the update continues, you may receive an Error 1706 that is requesting the QuickBooks.msi file. 1328 update error, . To resolve Error 1706, see Error 1706.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site. 1328 update error, . You can also review other available QuickBooks support options for additional guidance.