QuickBooks doesn't open or start
| What is happening |
|
QuickBooks doesn't open.
|
|
| Why is this happening |
| There are a number of issues that may prevent QuickBooks from opening. can't open after installing freezes loading screen, . |
|
| How to fix the problem |
|
Follow the list of possible solutions in the section below.
|
|
| Detailed Instructions |
- Reboot your computer and try to open QuickBooks again.
- Close the QBW32.EXE process using the Task Manager:
- Right-click the Windows taskbar and choose Task Manager.
- Click the Processes tab.
- If QBW32.EXE is listed, click once to select it, click the End Process button, and then click Yes in the confirmation message.
- Close the Task Manager.
- Right-click your QuickBooks desktop shortcut and choose Open.
Note: Opening QuickBooks multiple times (double clicking repeatedly) may prevent it from opening successfully. can't open after installing freezes loading screen, . Be sure to allow sufficient time for QuickBooks to load before continuing.
- If there is a firewall installed on the computer that is experiencing this problem, verify that QuickBooks has been granted full access through the firewall. can't open after installing freezes loading screen, . Refer to Settings required for firewalls, internet security and parental controls for QuickBooks updates and network access for more information.
- Log in to Windows as the Windows administrator and try to start QuickBooks. can't open after installing freezes loading screen, . If you are successful, set up a new user with Administrative or Power User rights on the system where QuickBooks is installed and verify that this user can start QuickBooks successfully.
- Run reboot.bat to register QuickBooks files in Windows:
- Open the folder containing the reboot.bat file:
- Windows Vista: Right-click the QuickBooks icon on your desktop and select Open file location.
- Window XP:
- Right-click the QuickBooks icon on your desktop and select Properties.
- Click Find Target.
- Double-click the reboot.bat file.
Note: Depending on whether your Windows Folder Options are set to show or hide extensions for known file types, the file may display as reboot.bat or reboot.
|
|
KB ID# 1005599