Error: "-6189, -82" when opening QuickBooks

The following error occurs when opening QuickBooks:

Error, -6189, -82

This error can be caused by:

• A mismatched transaction log file (.tlg). 6189 -82 618982 error can't open company file, . For example, a .tlg file that is older than the company file you are trying to open.
• Limited or restricted permissions for the Windows user account, QBDataServiceUser19 for QuickBooks 2009/9.0, QBDataServiceUser18 for QuickBooks 2008/8.0 or QBDataServiceUser17 for QuickBooks 2007/7.0.
• Data damage in your company file.

If the error still occurs after updating your program, follow the steps below.

1. Ensure that the file is not encrypted:
   1. In Windows Explorer, right-click the file and select Properties.
   2. Click the General tab.
   3. Select Attributes, and then click Advanced.
   4. If encrypt contents to secure data checkbox is selected, the file is encrypted. 6189 -82 618982 error can't open company file, . Clear the checkbox and click OK.
   5. Open the company file; if the file opens successfully stop here, otherwise continue to step 2.
2. Rename the Transaction Log File:
   1. Right-click the Windows Start button and select Explore.
   2. Navigate to the folder containing your company file.
   3. Locate the transaction log file. 6189 -82 618982 error can't open company file, . It has the same name as your company file, but with a .TLG extension.
   4. Right-click the transaction log file and select Rename.
   5. Enter a new name, for example companynameOLD.tlg.
   6. Open the company file; if the file opens successfully stop here, otherwise continue to step 3.
3. Check the user permissions assigned to QBDataServiceUserXX for your version of QuickBooks (QuickBooks 2008/8.0: QBDataServiceUser18. 6189 -82 618982 error can't open company file, . QuickBooks 2007/7.0: QBDataServiceUser17). 6189 -82 618982 error can't open company file, . Note: You might need the assistance of your System Administrator to complete these steps:
   
   1. Right-click the Microsoft Windows Start button and select Explore.
   2. Locate the company file folder.
      • Windows Vista: The default location is C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.
      • Windows XP: The default location is C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Company Files.
   3. Be sure QBDataServiceUserXX has full control for the company file folder:
      • Windows Vista:
        1. Right-click the company file folder and select Share.
        2. Click Change sharing permissions.
        3. Under Permission Level for Everyone, select Co-owner.
        4. Click Share.
      • Windows XP:
        1. Right-click the company file folder and select Sharing and Security.
        2. Click the Security tab.
        3. Click the QBDataServiceUserXX user to select it.
        4. In the Allow column, select Full Control.
        5. Click OK.
   4. Open the company file; if the file opens successfully stop here, otherwise continue to step 4.
4. The company file is damaged.
   1. Restore a recent backup of the company file.
   2. If a recent backup is not available, contact Technical Support.