Resolve error 6177

This error indicates that QuickBooks could not use the path to the company file. errors, company file, company file, errors, .

These steps will be performed on the computer where the company file is located. errors, company file, company file, errors, . Use the print icon in the top right corner to print this topic for reference. errors, company file, company file, errors, .

Note: Microsoft® Windows® administrator permissions are required to complete this task. errors, company file, company file, errors, .

1. Go to a computer where QuickBooks is installed but does not have the company file stored on it. errors, company file, company file, errors, .

2. Open QuickBooks and go to the File menu, click Utilities, and then click Stop Hosting Multi-User Access. errors, company file, company file, errors, . Click Yes to confirm. errors, company file, company file, errors, .

3. Repeat on all workstations where QuickBooks is installed and the company file is not located.

4. Go to the computer where the company file is located. errors, company file, company file, errors, .

5. Go to the Start button, click Programs, click QuickBooks, and then click QuickBooks Database Server Manager.

6. Click the Scan Folders tab.

7. Click the Add Folder button. errors, company file, company file, errors, .

8. Select the folder that contains QuickBooks company files and then click OK. errors, company file, company file, errors, . Click the Add Folder button again to add additional folders. errors, company file, company file, errors, . (If you're not sure where files are stored, you can select an entire disk.)

9. Click the Scan button to begin the scan. errors, company file, company file, errors, . The display will indicate which folders are being scanned.

10. Once the scan is complete, click Close.

Return to your computer and try to open the file again.