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Before trying these troubleshooting suggestions, make sure that online banking is set up correctly. online banking error, . You may also want to test your Internet connection.

Fixing specific errors

• OL-60: An incorrect password or PIN has been entered several times in a row

• OL-202: QuickBooks could not connect to the financial institution

• OL-203 or OL-205: QuickBooks could not establish an Internet connection

• OL-206: QuickBooks cannot access an account at the financial institution

• OL-209: Unable to read a response

• OL-231 or OL-232: QuickBooks was unable to obtain or update important information

• OL-301: The financial institution sent an error message

• OL-332: The financial institution did not recognize your Customer ID or PIN or password

• OL-334: An incorrect password or PIN has been entered several times in a row

• OL-393: QuickBooks and your financial institution cannot exchange data because they have different information for an account

Other suggestions

You can also try these:

• Troubleshoot your Internet connection.

• Reset your online account.

• Check the QuickBooks Support site on the Web or try the QuickBooks Community sites, where many special case situations are discussed by other QuickBooks users.

• Talk with your accountant for assistance. online banking error, . If you don't have an accountant, Intuit can help you find one.

See Also

• Setting up an Internet connection for QuickBooks

• Modifying security levels for a Web browser