Company file is suddenly asking for a password

When the company file you are opening is suddenly asking for a password, one of these things may be occurring:

You installed a new version of QuickBooks
When opening a company file for the first time in a newer version of QuickBooks, the company file must be updated and the administrator login window is automatically displayed. user permissions, administrator password, passwords, troubleshooting, . You must enter the administrator password when updating a file.
Because the administrator is only required when updating a file, you may have been logging in to the file all along with a non-administrator user name and password, but now that the file is being updated, you must use the administrator's password.
To resolve this issue, determine if an administrator was set up in the file and use that password. user permissions, administrator password, passwords, troubleshooting, . If you do not know the administrator's password, see Resetting forgotten administrator passwords.
You accidentally opened a different company file
The name of the company of the file you are opening is displayed in bold above the field to enter your user name or password. user permissions, administrator password, passwords, troubleshooting, . Make sure that company name matches the name set up for the file you are trying to open:
1. Verify that you are opening the correct company file by clicking Cancel on the login screen. user permissions, administrator password, passwords, troubleshooting, .
2. Go to the File menu and click Open Previous Company. user permissions, administrator password, passwords, troubleshooting, .
3. Review the list of files you've previously opened. user permissions, administrator password, passwords, troubleshooting, . Try opening the file from that list and see if your password works in that file. user permissions, administrator password, passwords, troubleshooting, .
QuickBooks is asking for a closing date password
If you are prompted for a password when you open a company file, you need to enter the user's password. user permissions, administrator password, passwords, troubleshooting, . If you're prompted for a password when saving a transaction, you need to enter the closing date password. user permissions, administrator password, passwords, troubleshooting, .
The closing date password is set up separately from the login password. user permissions, administrator password, passwords, troubleshooting, . To change the closing date password, see Changing the closing date password.