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Why can't I include a reference number or memo when paying a vendor online?

The ability to include a reference number and memo with an online vendor payment is not supported by all financial institutions — some do not allow it.

If these options are not available, your financial institution does not support reference numbers or memos when sending an online vendor payment.

KB ID# H_OLP_HSC_BANKING_WHY_NO_MEMO
12/10/2016 6:39:07 AM
PPRDQSSWS400 9138 Pro 2017 a9fa2d