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Change your online banking password (DirectConnect)

In general, you can change your password whenever you want. How you change your password (also called a PIN) depends on the type of connection offered by your financial institution or credit card provider. These instructions are for a DirectConnect connection.

You must change your password the first time you go online, and your financial institution may also require you change it from time to time. When that happens, QuickBooks automatically prompts you to change it.

To do this task

  1. Go online as you usually would.

  2. When you are asked for your Password, enter your current password as you usually would.

    If you have never changed your password before, use the one that your financial institution sent you when you applied for online service.

    What if I forget my password?

    help_password_forgotten.html

    What if my password doesn't work?

    help_password_not_working.html
  3. Click the Change password button.

  4. Enter a New Password.

    What characters can I use in my new password?

    info_password_characters.html
  5. For verification, enter the new password again in the Re-Enter New Password field.

  6. Click OK to close the Change Password window.

  7. Click OK again to go online and send the new password to your financial institution.

The new password will be active in a few moments.

See Also

KB ID# H_OLB_CHANGE_ONLINE_PASSWORD_DIRECTCONNECT
9/29/2016 9:58:04 AM
PPRDQSSWS406 9138 Pro 2017 8d9950