When a downloaded transaction doesn't match an existing expense (payment), create an expense
to match it and add it to your register.
To do this task
Click an unmatched expense in the Downloaded Transactions pane.
Click the Payee drop-down arrow, and then click a payee name.
To enter a new payee into QuickBooks, click Add New in the list, click Vendor and OK, and then add a new vendor.
If the account for the payee is not correct, click the Account drop-down arrow, and then click an account name.
If you need to create a new QuickBooks account, click Add New in the list, and then add a new account.
If you want to split the transaction, change the date, or add a memo or number, click Show splits, memo, date, number.
Click a row in the Expenses table, and then click each field in the row to select or add the information about each split.
Click Add to QuickBooks.
The expense is added to your register.
Overview of matching downloaded transactions to ones in QuickBooks
Add multiple transactions to QuickBooks
Manually match transactions
Unmatch a transaction
Record a deposit
Record a bill payment
Record a credit card charge, payment, or credit
Record a liability account charge or payment