When a downloaded transaction cannot match to an existing payment, create a payment to match it and add it to your register.
A payment to a credit card account is a Money In transaction. Why? Essentially, a credit card payment is a “zero sum” equation; you're typically taking money from one account, such as checking, and using the money to pay down a credit card balance. But for the actual credit card account, a “payment” increases the amount available to you.
To do this task
Click an unmatched payment in the Downloaded Transactions pane.
Click More matching options, and then click Record a credit card payment in QuickBooks.
Click More matching options, and then click Record a credit card credit in QuickBooks.
Click the Paid From drop-down list, and then click the account that the money came from.
Click the Payee drop-down list, and then click the credit card issuer name.
To enter a new payee into QuickBooks, click Add New in the list, click Vendor and OK, and then add a new vendor.
Optionally adjust the transaction Date or add a transaction Number or Memo.
Click Add to QuickBooks.
The payment is added to your register.
Overview of matching downloaded transactions to ones in QuickBooks
Add multiple transactions to QuickBooks
Manually match transactions
Unmatch a transaction
Record a deposit or expense
Record a bill payment
Record a credit card charge or credit
Record a liability account charge or payment