If you have a direct connection to your financial institution, you can receive messages from them. Is this email?
To do this task
Open the Online Banking Center.
Go to the Financial Institution drop-down arrow and click the financial institution you wrote the message to.
Go to the Items Received list and click the message you want to read to select it.
Click the View button.
Messages can be for your information or they may require you to do something. Some messages remain in the Items Received area until you take the appropriate action.
Send a message to your financial institution
Send download requests or payment instructions to your financial institution
Delete a message