If you have a direct connection to your financial institution, you can send instructions to them, such as requests to pay a vendor online. These instructions appear in the Items to Send list of the Online Banking Center.
Important: You can only delete instructions that have not been sent yet. You cannot get deleted instructions back later — you have to enter them again.
To do this task
Open the Online Banking Center.
Go to the Financial Institution drop-down arrow and click the financial institution the instruction is for.
Go to the Items to Send list and single-click the instruction you want to delete to select it.
What can I delete here?
Click the Delete button.
Cancel an online payment that has been sent to the financial institution but not processed yet
Send a message to your financial institution
Send download requests or payment instructions to your financial institution