As you add online services to an account in QuickBooks, you must enter the name of your bank, savings and loan, credit union, or credit card provider in the Financial Institution field.
If QuickBooks doesn't recognize the name:
Check for typos.
Enter only part of the name and let QuickBooks auto-fill the rest.
Enter the formal name of the financial institution.
For example, the full name of AMEX is American Express.
Update the financial institutions list.
If QuickBooks still does not have the name after the update, the financial institution probably doesn't offer online services for QuickBooks. You may want to contact them to ask if they will consider offering the services you want.