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Register Mode: Why won't a payment I added to the register match the payment in the electronic statement?

QuickBooks uses amounts and dates to match downloaded transactions.

Amounts must match exactly. Dates can be within 30 days.

Potential Cause

The transaction was added with the wrong amount or wrong date. The transaction may have also taken a long time to be processed.

Common causes of incorrect date are reversing the day and month or entering the wrong year.


Correct the amount or date, and then return to online banking.

To do this task

  1. In the Match Transactions window, locate the payment in the top section.

  2. Click in the Amount or Date field and enter the information as shown in the electronic statement.

  3. Click Save & Close.

The entries should now match.

See Also

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