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Register Mode: Send a message to your financial institution

If you have a direct connection to your financial institution, you can send messages to them. Is this email?

olb_quest_differences_web_direct.html

Creating a message

To do this task

  1. Go to the Banking menu, click Online Banking, and then click Create Online Banking Message.

  2. In the Create Online Banking Message window, go to the Message to: drop-down arrow and click the financial institution you want to communicate with.

  3. Enter your name in the From: field.

  4. Enter the Subject of the message.

  5. Go to the Regarding Account: drop-down arrow and click the account that the message is about.

  6. Go to the Message: area and enter your question or comment.

  7. Click OK when you are done.

The message appears in the Items to Send list of the Online Banking Center. When you go online, it is sent to the financial institution.

Sending the message 

olb_instructions_send.html

See Also

KB ID# H_OLBC_MESSAGE_CREATE_SEND
12/4/2016 10:19:50 AM
QYPPRDQBKSWS08 9138 Pro 2017 f02fc2