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Register Mode: Delete instructions to your financial institution

If you have a direct connection to your financial institution, you can send instructions to them, such as requests for electronic statements or to pay a vendor online. These instructions appear in the Items to Send list of the Online Banking Center.

olb_quest_differences_web_direct.html

Important: You can only delete instructions that have not been sent yet. You cannot get deleted instructions back later — you have to enter them again.

To do this task

  1. Open the Online Banking Center. Open the Online Banking Center

    task_open_olbcenter.html
  2. Go to the Financial Institution drop-down arrow and click the financial institution the instruction is for.

  3. Go to the Items to Send list and single-click the instruction you want to delete to select it.

    What can I delete here?

    You can delete messages to your financial institution, online vendor payments and payment inquiries, online transfers of funds, and other items that are waiting to be sent to your financial institution. However, you cannot delete requests for electronic statements.
  4. Click the Delete button.

Although it is possible to delete electronic statements in the Items Received list, it is not recommended since you cannot download a statement a second time.

See Also

KB ID# H_OLBC_INSTRUCTIONS_DELETE
12/8/2016 11:37:43 PM
PPRDQSSWS403 9138 Pro 2017 996727