After you have set up online banking, you can go online to download electronic statements. How you go online depends on the type of connection offered by your financial institution or credit card provider.
Click the type of connection you have:
WebConnect: You must use a Web browser to connect to the financial institution.
DirectConnect: QuickBooks can connect to the financial institution without using a Web browser.
How can I tell if I have WebConnect or DirectConnect?
Set up online banking
Troubleshoot online banking problems
Troubleshoot an Internet connection