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Changing or administering the QuickBooks Service login (Merchant Service)

The QuickBooks Administrator may access the QuickBooks Service Center from within QuickBooks to change or modify the login information:

  1. Go to the Company menu and click Advanced Service Administration.

  2. If you have not yet registered for QuickBooks Business Services, or if this is a new installation of QuickBooks, you will first need to enter your e-mail address in the Service Login window. Click Next.

  3. Enter your current Login Name and Password. If you are a new user you will also need to enter some additional information, such as a challenge question in the event you need access to your password. Click Log In.

    Note: If you have the Service Connection preference set to automatically log in, you will be connected to the Service Center without a login prompt.

  4. If you have more than one company file registered for services, you may be asked to select a company name from the Select a QuickBooks company drop-down list. If you are adding this company file to your account, there is an option for New company in the list. Click Next.

  5. You are now logged into the QuickBooks Service Center. Use the various links in this window to update your login information, change your password, add or remove users from your account, or to access QuickBooks Web support options.

See also

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