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What is a credit card chargeback?

A chargeback is a credit card payment transaction that has later been rejected. The transaction is being "charged back" to you after the original credit card payment transaction was authorized by the merchant account processor and deposited into your bank account.

This type of transaction can occur for a variety of reasons. For example, this might happen if a customer denies having made a particular credit card transaction and refuses to pay the credit card company. You must research the individual transaction to determine whether or not the chargeback is appropriate.

KB ID# H_SVC_QBMS_WHAT_IS_A_CHARGEBACK
12/4/2016 6:20:15 AM
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