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Find out whether your customer has viewed a form (Billing Solution)

QuickBooks Billing Solutions will be discontinued on 6/30/2015.  
Learn more about the transition


If you sign up for Billing Solution, you can track when your customers view the forms you send them by e-mail. Knowing whether a customer has opened your message can help you decide when to follow up with a second message or payment reminder.

To use this feature:

  1. Sign up for Billing Solution.

  2. Go to the Customers menu, click Billing Solution, and then click Set Options Online.

  3. For more information about the feature, click Turn on/off e-mailed forms delivery tracking.

See also

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