If payroll has stopped calculating state unemployment insurance (SUI) before
the wage base is met,
check the rate and rate format in the SUI payroll item rate field.
Go to the Lists menu and click Payroll Item List.
Select the state unemployment tax payroll item.
Click Payroll Item at the bottom of the list and click Edit Payroll Item.
Click Next until you see the tax rate screen.
Make sure the percentage is entered in the correct format. If your state
issues your rate in a decimal format, you must convert it to a percentage
format. For example, if the tax rate is 3.1%, the number in the field should be
3.1, not 0.031.
Click Next until you can click Finish.