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Why are my payments overdue?

Scheduled payments that are displayed in red font are considered overdue; that is, the payment wasn't paid before the Send By date and (if applicable) time listed in the Payroll Center.

How does QuickBooks determine the Send By date?

When you set up scheduled payments in QuickBooks for your payroll taxes and other liabilities, you select a deposit frequency that determines accrual amounts and the payment due date that's displayed in the Payroll Center.

To ensure that scheduled payments are made "on time" in QuickBooks, you must create the liability check or submit the e-payment before the date/time in the Send By column.

If a scheduled payment is set up for e-pay: To allow enough time for Intuit to send your e-payment to the agency, QuickBooks requires that you submit the payment at a specific time approximately two days prior to the agency due date. The lead time is reflected in the Send By date. If you attempt to submit the e-payment from QuickBooks after the specified time and date displayed in the Send By column, your e-payment could be rejected by the agency.

To resolve overdue payments in the Payroll Center:

  1. Determine if the payment is still due to the agency or if it's already been paid. How?

  2. After you determine whether or not the payment has been paid, do the following:

What to do if the payment has already been made

Occasionally, customers who upgrade to QuickBooks 2007 from an earlier release may see prior payroll tax or liability payments that have already been paid. If you paid a payroll tax or liability, but the payment still appears in the Payroll Center, review the following information to record the payment in QuickBooks and remove it from the Payroll Center.

How to resolve and record the payment in QuickBooks

If... Then...
You used a payment method other than the QuickBooks Pay Liabilities feature to make the payment. More...
For example, you used the Write Checks feature or called the payment in to the agency without recording it as a payroll liability in QuickBooks.

To ensure that your payroll tax and liability payments are tracked properly in QuickBooks, you must use the payroll liabilities feature to create and/or record a liability payment. When you use another method, such as the Write Checks feature in QuickBooks, to create a liability check, the payments are not recorded correctly and any payroll taxes or liabilities set up as a scheduled payment will continue to display in the Payroll Center.
Void the transaction in QuickBooks and then use the Pay Liabilities feature in QuickBooks to recreate the payment.
The payment was created with an incorrect date range or payment paid through date. More...
For example, if you paid a quarterly payment for the January 1 thru March 31 period, but the "payment paid thru" date was set to April 15, then the payment amount would be incorrect.
Correct the date range or the "payment for payroll liabilities paid through" date on the liability payment. How?
  1. Verify the correct date range for the payroll liability payment. You can run a Payroll Liabilities report in QuickBooks, or you can Go onlinecontact the IRS or your accounting professional.

  2. Click the Transactions tab.

  3. Double-click Liability Checks in the list on the left.

  4. Locate the payment in transaction list.

  5. Double-click the payment.

  6. In the Liability Payment window, review and adjust the date range in the Period field or the through date in the Payment for payroll liabilities through field.

    The scheduled payment should no longer appear in the Payroll Center.

The amount is actually a rounding issue from a prior payment. More...
If the payment amount due is around $1.00, you may have submitted a payment and rounded to the nearest dollar, as requested by the agency. The remaining amount may continue to appear in the Payroll Center.
Make a payroll liability adjustment.

See also

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