If you forgot your agency login information — for example, the PIN that the agency provided during enrollment — contact your tax agency for assistance. It's important that you provide your login information correctly for your e-payment or e-filing to be processed properly and on time.
To prevent delays caused by forgetting your agency login information, check the Remember my information for next time box. QuickBooks stores the agency login information you provide and completes these fields the next time you login for this agency.
To get contact information for your agency, visit the Payroll Tax Support Web site, which has a list of agencies that support e-payments and e-filing from QuickBooks and corresponding contact information.