Click the box.
Press the Down Arrow key until you reach the line you want to edit. To add a
line, press the Down Arrow key until you reach the first blank line.
Type your entry.
Press the Down Arrow key until you reach the line you want to edit.
Change the value of the item to 0.00.
When you close the employee's W-2, QuickBooks removes the payroll item
from the box.
QuickBooks saves the difference between the original amount and a typed
amount as an adjustment. If you make changes to your payroll data, QuickBooks
adds the saved adjustment to the amount calculated from your payroll data.
Box 20 prints only seven characters. To change how the name prints, edit the
Print on W-2 as field for the tax on the employee record.