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Why can't I enter my new rate?

If the tax rate field for next year's rate has a drop-down arrow but the list doesn't contain the new rate you received in your rate notice:

  • Be sure you have downloaded the latest payroll update with the current tax table.
  • QuickBooks may not have received the latest rate information yet, and you may need to wait for a future tax table update.

If the field for entering next year's rate is grayed out:

  • Occasionally, a state may change a rate in such a way that QuickBooks needs to change the way in which you enter the rate (for example, from a field with a drop-down arrow from which you choose between set rates to a field in which you enter your rate). In this case, you must wait until January 1 to enter the new year's rate.

For Assisted users: QuickBooks may prevent you from entering a new rate if it falls outside minimum and maximum values.

  • Be sure you have downloaded the latest payroll update with the current tax table.
  • QuickBooks may not have received the latest rate information yet, and you may need to wait for a future tax table update.
KB ID# H_PAY_MISC_TAXRATE_UNAVAIL
9/27/2016 6:44:27 PM
PPRDQSSWS406 9138 Pro 2017 acb5a7