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Add or change a payroll service

You can add or change a payroll service at any time. When you sign up for a service, you are assigned a 16-digit service key that authenticates you when you try to download tax table updates.

If you sign up from QuickBooks (Employees > Payroll > Turn on Payroll in QuickBooks), your service key is recorded in your company file automatically.

If you sign up by phone, the service representative will give you a service key, which you must enter in your company file.

If you do payroll for more than one company

If you do payroll for more than one company

Entering the service key in your company file

  1. From the Employees menu:

    • Choose Payroll > Enter Payroll Service Key if you don't already have a payroll service.

    • Choose My Payroll Service > Manage Service Key if you already have a payroll service.

  2. Click Add or Edit depending on whether you are adding a new service key or changing an existing service key.

  3. Enter the service key for your company, and check that the EIN is correct. (QuickBooks displays the EIN from the Company Information window.)

    If your EIN has changed

    If your EIN has changed
  4. Click Next.

    QuickBooks activates your payroll service, and displays a confirmation message.

  5. If you are adding a payroll service for the first time, be sure the Open Payroll Setup checkbox is checked, and click Finish.

    QuickBooks downloads the latest payroll tax table updates and launches the Payroll Setup interview to guide you through setting up your first payroll.

If you don't know your service key

  • If you forgot your service key or never received it via e-mail after purchasing a payroll subscription over the phone, Go online click here to retrieve it.

  • If you are setting up a new company file for a company that already has a payroll service, enter the service key from your previous company file. To find the service key, open the previous company file, go to the Employees menu, and choose Payroll Service Activities > Manage Service Key.

See also

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