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Get messages from the QuickBooks Payroll service

The payroll service can send messages whenever you go online and get a payroll update. If you have the Automatic Update option enabled in QuickBooks, you can receive messages whenever you connect to the Internet.

To view a message

  1. Go to the Employees menu and then click My Payroll Service.

    What if the menu item isn't there?

    You either do not have an active QuickBooks Payroll subscription or have configured your company file to process your payroll manually, without a QuickBooks Payroll subscription. To learn about your payroll options in QuickBooks:

    • Go to the Employees menu, click Payroll, and then click Learn About Payroll Options.


    • Go to the Employees menu and click Payroll Service Options, and then click Learn About Payroll Options.

  2. Click View Payroll Messages.

  3. In the Messages list, select the message you want to view.

  4. Click View.

To remove a message from the Messages list

  • Click Delete.

See also

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