Was this page helpful?
Thank you!

Comments or suggestions?



Enter Email Address (optional)
email

Remove duplicate payroll transactions

If you restored your data file from a backup copy, when you connect to the Assisted Payroll service, it checks to see if your payroll information is up to date. If it isn't, the Assisted Payroll service recovers and downloads your latest payroll information into QuickBooks, which may result in duplicate payroll transactions, such as paychecks and liability adjustments.

To do this task

  1. Go to the Lists menu and click Chart of Accounts.

  2. Select the checking account from which you write payroll checks.

  3. Click the Activities menu button and then click Use Register.

  4. In the register, select the duplicate paycheck you want to delete.

    Because you cannot delete paychecks that you have already sent to the service, you need to delete the duplicate paychecks that have not been sent.

  5. Go to the Edit menu and click Delete Check.

  6. When QuickBooks displays a message, click OK.

Important: If your payroll liability balance is not zero, do not try to correct your liability balance. QuickBooks adjusts your payroll liabilities when you send your next set of paychecks to the service.

KB ID# H_PAY_HELP_ERRORECOVERY
9/24/2016 3:34:52 PM
QYPPRDQBKSWS03 9138 Pro 2017 71a8bf