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Edit or void a direct deposit paycheck

You should rarely need to void a paycheck. Remember that voiding a paycheck is not like voiding other kinds of checks; paychecks have associated tax and other liability calculations and payments that need to be taken into consideration.

For common situations with better alternatives than voiding a paycheck, see Alternatives to voiding a paycheck.

If you need to make changes to a direct deposit paycheck after it has been sent, you must first void the paycheck you've already sent and then create and send a new paycheck. Don't edit a paycheck that was already sent; doing so will prevent the void from being successful.

About recovering funds

After a direct deposit is transmitted to an employee's financial institution, there is no way to prevent the funds from being credited to the employee's account. Therefore, your best option is to send the void before the start of payroll processing, which begins at 5:00 p.m. (pacific time), two banking days prior to the paycheck date or on the day we receive your payroll data, whichever is earlier.

See an example.

2-day direct deposit window

If the check date is for:


Then send your paychecks by:

Wednesday at 5:00 p.m. (pacific time)

If you send the void after your payroll is processed, you can initiate a separate process to reverse the direct deposit as long as you submit the request within three banking days of the deposit date. Enter your request at QuickBooks support. You will receive an e-mail confirmation of your request when we initiate the reversal process with the banking institution. The process can take up to 10 days. We will notify you by e-mail to let you know whether or not the funds were recovered.

Please be aware of the following:

  • Intuit cannot guarantee that the funds will be recovered.

  • If the entire amount of the direct deposit is not available in the employee's account, the reversal will be rejected and no funds will be recovered

  • You will be charged a Direct Deposit Reversal fee whether or not the funds are recovered.

You always have the option of attempting to recover the funds directly from the employee.

To do this task

Note: We recommend that you back up your data before you void paychecks.

  1. Click the Payroll Center icon.

  2. In the Pay Employees section, click the Related Payroll Activities drop-down arrow, and then click Edit or Void Paychecks.

  3. Enter a date range in the Show paychecks from and through fields, and press the Tab key to display the checks.

    What does the date represent?

    What does the date represent?
  4. Click to select the paycheck you want to void.

  5. Click the Void button.

    When you successfully void a paycheck, a notation is included in the Memo field and the net amount of the check is 0.00.

  6. Once you have read the message that appears, check the checkbox and click Continue.

    These messages vary based on the check date and the time you start the void process.

  7. In the Confirmation and Next Steps window, click Send Information to Intuit to ensure that your voided paycheck information is sent to the payroll service. You will need to provide your Payroll Service PIN.

  8. Click Done to close the Edit/Void Paychecks window.

How voiding affects year-to-date amounts

This is an external expando

If the paycheck you voided was issued in a previous quarter or year for which tax returns have already been filed, you may need to amend and file corrected payroll taxes. If you are an Assisted Payroll customer, you should contact QuickBooks Assisted Payroll support to start the amendment process. (You may be charged a fee for this service.)

See also

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