The menu option may not appear because:
You have configured your company file to process your payroll manually, without a QuickBooks Payroll subscription. To learn about your payroll options in QuickBooks or to order a payroll service, go to the Employees menu, click Payroll Service Options, and then click Learn About Payroll Options.
You are signed up for a different level of QuickBooks Payroll. To modify or update your current QuickBooks Payroll subscription or learn about all of your QuickBooks Payroll options, go to the Employees menu, click My Payroll Service, and then click Change Payroll Service Options.