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Assign a default address when using multiple "ship to" addresses

What is a default shipping address?

When you have multiple shipping addresses for the same customer or job, you should select one as the default shipping address. The default address will be filled in automatically when you create new sales forms, letters, and labels, and in Shipping Manager.

Keep the following in mind as you assign a default shipping address.

  • Only one default address can exist for a customer or job.

  • If you choose to delete the current default address for a customer or job, the next new address entered for that customer or job will automatically be made the default address.

  • If you do not enter a new address, you will need to select an existing address as the default address if you want one. QuickBooks will not automatically assign a new default address.

  • If you do not have a default address, QuickBooks will leave the Ship To field blank. On forms where you cannot make a selection like letters or labels, QuickBooks will not enter a shipping address.

  • If you edit a customer or job record that has no default address and select an existing address from the Ship To drop-down menu, you will be asked if you would like to make that address the default address.

To do this task

  1. Click the Customers icon at the top of the window.

  2. On the Customers & Jobs tab, double-click a customer or job.

  3. On the Address Info tab, click the Ship To drop-down arrow and click the address you want to set as the default.

  4. Select the Default shipping address checkbox.

  5. Click OK.

KB ID# H_CUSTOMERS_DEFAULT_ADDRESS_DEFINED
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