QuickBooks attempted to launch an application, but cannot determine if the
application is responding. If the application responds, simply ignore this
message. Otherwise, try to resolve the problem using one of the following
An error may have occurred with the application. If the application is
currently running, restarting it may fix the problem. If the error persists,
you may need to reinstall the application or contact the developer of the
An error may have occurred with your system. Try restarting your
If you are not able to resolve the problem, the QuickBooks Administrator can
remove the application from QuickBooks.
Only the QuickBooks Administrator can do this task.
Open the integrated applications preferences.
Go to the Edit menu and click Preferences.
In the Preferences window, click Integrated Applications in the list on the left.
Click the Company Preferences tab.
Note that removing the application in this manner will remove all integration between the application
Solutions Marketplace provides information about software that can exchange
data with QuickBooks.
Integrating QuickBooks with other
Allowing integrated applications to
access QuickBooks files
Letting an application access files
Restricting permissions for an