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Why isn't my printer on the list?

If you purchased the printer after you installed Windows, you may not have added the printer to Windows yet. QuickBooks is only aware of the printers you've added to Windows. For information on how to add a new printer, see the documentation that came with your copy of Windows.

When you add a new printer, Windows asks you to insert the disk that contains the driver for your printer (the "driver" is software that enables Windows to work with your printer). Your Windows installation disks contain drivers for many commonly available printers. If there is no driver for your printer on the Windows installation disks, check the materials that came with your printer to see if the printer manufacturer provided a driver disk. In some cases, you can use a generic driver that emulates several different printers. See your printer manual for details.

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