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Why can't I see all of my loans in the Loan Manager list?

There are two reasons that a loan might be missing from the Loan Manager list:

  • You made the loan inactive in your Chart of Accounts list.

    To fix this problem:

    1. Open the Chart of Accounts.

    2. Reactivate the loan.

    3. Close and reopen the Loan Manager window to update the list of loans.

  • You added a new loan liability account after you had already opened the Loan Manager window.

    To fix this problem:

    1. Close and then reopen the Loan Manager window to update list of loans.

KB ID# H_LOAN_TS_CANT_SEE_LOANS_IN_LOAN_MANAGER_LIST
12/7/2016 4:32:28 AM
PPRDQSSWS403 9138 Pro 2017 d55eaa