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What if I don't see the right results?

If you don't see the results you want, try the following:

Do an incremental search.

If you're looking for "Mike Smith", but perhaps your data is "Mike A. Smith", first do a search for "Smith", then select Search within results and search for "Mike."

Avoid using mathematical symbols

Avoid typing in mathematical symbols such as +, -, <, or > unless they are part of the data you're looking for. Search recognizes these as text characters only.

Select "Include Inactive"

The data you're looking for may be contained in an entry that has been marked as "inactive." Select the "Include inactive" checkbox at the bottom of the list window to enable those entries to be searched.

See also

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