When you buy a new version of QuickBooks, the company file you were using in your older version needs to be updated to work in the new version. Company files can be used in only 1 version.
Why does QuickBooks need to make a backup before updating your company file?
QuickBooks creates a backup of your company file to keep your data safe. You can use a company file in only 1 version of QuickBooks. So once you update your file to a new version of QuickBooks, you won't be able to open it in the older version. If your company file has errors that prevent QuickBooks from updating it, you can use your older version of QuickBooks to restore the backup.
How can you start using your new version of QuickBooks?
After you open your file in the new version and QuickBooks updates it, you're already using the new version. Your company file still has all of the data you entered using the older version. You're just using the new version of QuickBooks to see it.
What if you have a problem updating your file?
Don't worry! We can help. Visit the QuickBooks support site to search in-depth support articles or get help from a QuickBooks Support Representative.