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Can't view documents

If you can't view documents in the Doc Center, it's likely due to QuickBooks user permissions. If you're not the QuickBooks admin, you might not have access to all areas of QuickBooks. If you're limited to using certain areas of QuickBooks, you'll only be able to see attachments that belong to records in that area.

If you have an existing subscription to QuickBooks Attached Documents, access to online documents is controlled by user permissions in that online app.

Consult your QuickBooks admin (or QuickBooks Attached Documents admin) about getting access to documents you need.

Permissions for local documents only apply to attachments within QuickBooks. Anyone who has access to the folder where the locally saved attachments are stored can access these documents outside of QuickBooks.

See also

KB ID# H_DOCMAN_PERMISSIONS
9/25/2016 5:14:44 PM
PPRDQSSWS404 9138 Pro 2017 4f9b9c