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Handle bank errors

Occasionally, your bank or credit card company may make a mistake by processing a transaction for a different amount than you wrote it for. If this happens, QuickBooks can make an adjustment transaction.

To do this task

  1. In QuickBooks, make an adjustment transaction for the difference.

  2. Contact your bank or credit card company and report the error.

  3. When you receive your next statement, verify that it contains an adjustment for the error.

  4. Delete the adjustment transaction from the account register.

  5. Reconcile the new statement with the account.

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