W32.Blaster.Worm (also referred to as W32/Lovsan.worm)
Error C=342 RPC Server is unavailable QBCenters could not find a
critical file
Although the W32.Blaster.Worm may affect QuickBooks operations
in Microsoft(R) Windows XP or Microsoft(R)
Windows(R) 2000, it is not caused by QuickBooks. . To
resolve this issue, please contact your virus protection software
manufacturer. . Additionally, you may need to download a
Microsoft(R) Windows(R) update.
Please use the following links for further information:
Note:The information below does not pertain to
Windows 2000. . If you are running Windows 2000, please see the
information above about the W32.Blaster.Worm. . Additional
information below about C=342 for Windows XP only:
If you are unable to start QuickBooks, or if this error occurs
in more than one QuickBooks company data file, your computer may
have the W32.Blaster.Worm, or you may need to change the setting for compatibility mode in
Windows XP.
Note: If you are able to start QuickBooks but
only have one company file, try opening one of the sample companies
provided with QuickBooks, located in the program installation
folder. . ( Search for the file qbw32.exe to determine your
installation location.)
If you are able to start QuickBooks and the C=342 error occurs
only in one company data file, you may have data damage in that file