Previously, some sales orders and progress invoices that contained group items or Units of Measure items might have been closed incorrectly after being only partially invoiced. This issue was resolved in Release 6 of QuickBooks Premier, Pro, Simple Start, and Enterprise Solutions. Check the current release of your product. If you do not have Release 6, be sure your product and version are selected and click the Updates & Downloads tab at the top of this page.

For additional information on the issue, see the Community post Items on Sales Orders appear closed before invoicing and the article Items on sales orders are marked closed before invoicing.

To repair Sales Orders and Progress Invoices that were closed incorrectly:

1. Determine if Sales Orders were closed incorrectly.
2. Create a list of Sales Orders that were closed incorrectly.
3. Repair Sales Orders that were closed incorrectly and correct the Inventory reports.