Help and Support
QuickBooks Product Updates



QuickBooks Customer Manager provides two options for downloading the new product release.

Note to QuickBooks Client Manager Customers: Please do not use either of these methods if you are using QuickBooks Client Manager. Instead, please click here for specific instructions on how to update Client Manager.

Note to Trial Version Customers: Please do not use either of these methods if you are using the Trial Version of either QuickBooks Customer Manager or QuickBooks Client Manager. Instead, please click here for specific instructions on how to update your Trial Version.

Automatic UpdateManual Download
Automatic UpdateManual Download




Check the current release of your program by opening Customer Manager, clicking on the Help menu, then choosing About. If the Release Number contains V1.0 R3, then you already have the latest release.

Updating QuickBooks Customer Manager Automatically

By default, QuickBooks Customer Manager will check for product updates each week automatically when you are online (as long as youre using Internet Explorer 5.5 or above).

This automatic update requires Internet Explorer 5.5 or above. If youre using an earlier version of Internet Explorer, you must choose the Manual Download option to update your product.

To start the Automatic Update process yourself within QuickBooks Customer Manager:

  1. From the Customer Manager File menu, choose Update Product.
  2. If an update is available, click Yes to download the latest update.
  3. When the download completes, Customer Manager will be automatically updated and restarted.

Note: If you experience problems with the automatic update, a manual download is available.