To help you get your QuickBooks product or service installed and working properly, we’ve created an online Install Center where you can find the help you need, including step-by-step guides to installing QuickBooks, handling issues associated with downloading or installing product updates, and converting a QuickBooks company file to the latest version.

We offer free personalized assistance for your installation questions from an Intuit Support Professional for 12 months from the date of your initial product registration for all currently supported versions of QuickBooks. This free installation support is intended to help you answer questions, troubleshoot installation problems, and address issues you encounter when:

• Downloading QuickBooks or installing from the CD
• Installing or reinstalling QuickBooks on one or more computers that meet published system requirements for your QuickBooks product
• Moving QuickBooks to a new computer that meets published system requirements for your QuickBooks product
• Creating a new company file or converting a company file from another QuickBooks version or certain other products

Submit your question online.

The QuickBooks Support Web site has answers to all known error messages and product defects for each currently supported QuickBooks1 product. For immediate help at any time, please visit our support web site.

We offer free personalized assistance from an Intuit Support Professional to help resolve error messages or defects in currently supported versions1 of QuickBooks products in the following situations:

• Error messages or product defects that do not have a documented resolution on the QuickBooks support site
• Error messages or documented solutions that tell you to Contact Technical Support

Support fees apply for warning messages or errors caused by interaction with your operating system.

We offer personalized assistance from an Intuit Support Professional on a per-incident basis or via a support plan for currently supported versions of QuickBooks. (Fees apply.) Submit your question online.

Terms, conditions, pricing, features, service and support are subject to change without notice

Support is available only to registered users of currently supported versions of QuickBooks. The list of currently supported versions can be found on our web site at QuickBooks Supported Versions. Answers to common questions on discontinued products can be found by searching the QuickBooks Support Archive.