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Bank account register shows Sales Receipt or Invoice

The bank account register could include a Sales Receipt or an Invoice for two reasons:

  1. The Sales Receipt deposits directly to the bank account instead of Undeposited Funds.
  2. The Invoice or Sales Receipt includes a Payment Item pointing to the bank account instead of Undeposited Funds.

QuickBooks is designed so that you can record Sales Receipts directly to the bank account and/or include Payment items on sales transactions. If you do not wish to see sales transactions in your banking register, then use the steps below to record the payments to Undeposited Funds instead of your bank account.

How to fix it
If the Sales Receipt was recorded directly to the bank account instead of Undeposited Funds:
  1. Recall the original Sales Receipt and look in the bottom left hand corner for a box labeled Deposit To.
  2. If you do not see a Deposit to box, then go to the Edit menu up top.
  3. Click Preferences.
  4. Under Accounting, and Company Preferences, uncheck the box labeled Use Undeposited Funds as a Default.
  5. Click OK and go back to the Sales Receipt.
  6. Change the Deposit To box from the bank account to Undeposited Funds.
  7. Include the Sales Receipt in a Deposit to move the funds from Undeposited Funds to the bank account.
 

If the Sales Receipt or Invoice includes a Payment item to the bank account instead of the Undeposited Funds account:

  1. Recall the original sales transaction and look at the items that were used on it.
  2. Under the Lists menu up top, click Item List.
  3. Check each item that is on the transaction and see if any of them are Payment.
  4. If there is a payment item that points to the bank account, consider changing it to Undeposited Funds. Note- This will retroactively change all prior transactions that used the item(s) if you say Yes to the warning message asking you to update all prior transactions.  Otherwise if you say No to the message, it will only update transactions going forward and not the prior ones.
  5. If you change the account, you need to enter Make Deposits to include all of the sales documents that include the Payment item.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN42814
8/22/2014 10:31:34 PM
PPRDQSSWS404 9102 Pro 2013 8852fc