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Bank account register shows Sales Receipt or Invoice

The bank account register could include a Sales Receipt or an Invoice for two reasons:

  1. The Sales Receipt deposits directly to the bank account instead of Undeposited Funds.
  2. The Invoice or Sales Receipt includes a Payment Item pointing to the bank account instead of Undeposited Funds.

QuickBooks Desktop is designed so that you can record Sales Receipts directly to the bank account and/or include Payment items on sales transactions. If you do not wish to see sales transactions in your banking register, then use the steps below to record the payments to Undeposited Funds instead of your bank account.

How to fix it
If the Sales Receipt was recorded directly to the bank account instead of Undeposited Funds:
  1. Open the original Sales Receipt and look for a Deposit To drop-down.
  2. If you do not see the Deposit to drop-down, turn off undeposited funds.
    1. From the Edit menu, click Preferences.
    2. In the Preferences window, click Payments then go to Company Preferences.
    3. Click to uncheck the box Use Undeposited Funds as a default deposit to account.
    4. Click OK and go back to the Sales Receipt.
  3. Change the Deposit To box from the Bank account to Undeposited Funds.
  4. Include the Sales Receipt in a Deposit to move the funds from Undeposited Funds to the bank account.

If the Sales Receipt or Invoice includes a Payment item to the bank account instead of the Undeposited Funds account:

  1. Open the original sales transaction and look at the items that were used on it.
  2. From the Lists menu, click Item List.
  3. Check each item on the transaction and see if any of them are Payment.
  4. If there is a payment item that points to the bank account, consider changing it to Undeposited Funds.
    Note: This will retroactively change all prior transactions that used the item(s) if you say Yes to the warning message asking you to update all prior transactions.  Otherwise if you say No to the message, it will only update transactions going forward and not the prior ones. If you change the account, you need to go to Make Deposits to include all the sales transactions that have the Payment item.
KB ID# SLN42814
4/25/2017 9:37:19 AM
QYPPRDQBKSWS07 9138 Pro 2017 beba15