QuickBooks-Approved retail hardware comes with a one (1) year Hardware Component Manufacturers Limited Warranty, an Intuit Limited Warranty of inter-operability and a sixty (60) Day Money Back Satisfaction guarantee. Although Point of Sale may work with other hardware peripherals, Intuit does not guarantee compatibility with or provide support for equipment not sold by Intuit.
For assistance with these forms, you can contact support at 800.348.0254.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the QuickBooks Point of Sale Community Forum. You can also review other available support options for additional guidance.