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Clearing vendor credit from vendor center/accounts payable

There is a credit balance showing for a vendor on the accounts payable account and in the vendor center. The credit can not be deleted or applied to a bill but needs to be cleared from the accounts payable account.

Detailed instructions
Create a journal entry using the vendor name to remove the credit from the accounts payable account and apply the entry to the vendor credit.
 
  1. Create a journal entry using the vendor name.  
    1. Choose the Company menu and select Make General Journal Entries.
    2. Enter the date
    3. If using QuickBooks 2008 and 2007: Clear the Adjusting Entry checkbox.
    4. Click the first line in the Account column, click the drop-down arrow and select the Accounts Payable account.
    5. On the first line in the Credit column, enter a Credit from this account.
    6. On the first line in the Name column, select the Vendor Name with the credit.
    7. On the second line in the Account column click the drop-down arrow and select the appropriate offset account, for example an expense or cost of goods sold account. The total credit will appear as a debit to your offset account.
    8. Click Save & Close.
  2. The journal entry will show up in the bill pay screen.
  3. Click the box next to the journal entry under Select Bills to be Paid.
  4. Click the Set Credits button under Discount & Credit Information for Highlighted Bill.
  5. Put a check next to the credit showing in the Discount and Credits window.
  6. Click Done.
 
Once these steps are complete the credit balance will be removed from the accounts payable account and the vendor center.
 

If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.

 
KB ID# HOW12828
4/20/2014 4:25:19 AM
QYPPRDQBKSWS06 9102 Pro 2013 4b1914