When working in QuickBooks (opening the file or while working in the file) you see one of the following error messages: Company File In Use, Feature In Use, Another user is doing XXX, or Transaction In Use
When you receive one of these messages, press OK and you should be able to continue to work. You can also try the following steps:
These messages usually indicate performance issues on the server/workstation due to system requirements not being met, network issues, database issues, conflicting programs, etc. You can refer to the following articles for help:
If the message persists and is only observed on one workstation or the message consistently references one specific user:
If you continue to receive the messages after attempting all troubleshooting steps, restart the server and all workstation then please sign up below to be notified when an update is available.
We are still investigating this issue for possible root causes and solutions. At this time we do not have any additional information to provide.
September 30, 2016