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Locked messages: Company File In Use, Feature in use, Another user doing XXX, or Transaction in use

When working in QuickBooks (opening the file or while working in the file) you see one of the following error messages:  Company File In UseFeature In Use, Another user is doing XXXor Transaction In Use

  • The automatic entry of XXX is being skipped because (USER) is accessing them.
  • Only one user at a time is allowed to do XXX.
  • Sorry you cannot change this XXX now.  (USER) is currently doing a task that uses that in this transaction.
  • Company File in use.  Please wait.
  • Another QuickBooks user is currently performing a task which must finish before you can continue.

What you can try now

When you receive one of these messages, press OK and you should be able to continue to work. You can also try the following steps:


Status Update:

At Intuit, we strive to provide the highest quality product by assigning resources to address the issues with the biggest customer impact. In some cases such as this one, a fix will not be immediately available but may still be included in a future release. With updates for the upcoming tax season taking precedence over other concerns our next time to review this issue will be March.  We will provide more information at that time.

Next Update:

March 15, 2017

KB ID# SLN79990
4/30/2017 1:28:13 PM
QYPPRDQBKSWS05 9138 Pro 2017 916975